AI Coach Portal

CRM & Student Management

Every lead and learner in one dashboard.

Overview

What this service covers

Purpose-built CRM for coaching businesses: enquiries, enrolments, payments, attendance and progress in a single record, with the automation to keep it current without manual updates.

Business challenges we solve

  • Student data split across spreadsheets and chats
  • Payment follow-up handled from memory
  • No single view of a learner's history

Our solution

A unified contact record spanning enquiry to alumni, with membership management, payment tracking and automated communication built in.

Technology used

  • AI Coach Portal
  • PostgreSQL
  • WhatsApp Business API
  • Stripe
  • Razorpay

Capabilities

Key features

Lead pipeline

Enquiry stages with owner assignment and reminders.

Student profiles

Courses, attendance, payments and communication history.

Memberships

Recurring plans, renewals and access control.

Payment tracking

Invoices, instalments and automated reminders.

Bulk communication

Targeted email and WhatsApp to any segment.

Business reporting

Revenue, retention and cohort performance.

Benefits

What you get

  • Nothing lost between enquiry and enrolment
  • Faster collections with automated reminders
  • Complete context on every learner
  • Clear visibility on revenue and retention

Our process

How the engagement runs

  1. 01

    Discover

    We audit your systems, funnels and operating metrics to establish a factual baseline and a shared definition of success.

  2. 02

    Design

    Solution architecture, measurement plan and a phased roadmap with costs, owners and expected return per phase.

  3. 03

    Build

    Delivery in two-week increments with working software or live campaigns reviewed at the end of every sprint.

  4. 04

    Deploy

    Controlled rollout with monitoring, documentation and team enablement so adoption sticks after go-live.

  5. 05

    Optimise

    Continuous experimentation and reporting against the metrics agreed at discovery, quarter after quarter.

Case studies

Related results

Education

From spreadsheets to a branded platform in five weeks

A white-labelled AI Coach Portal deployment replaced five disconnected tools and doubled course completion.

Read case study

FAQ

Questions clients ask

Testimonials

From clients we work with

"Acovia rebuilt our measurement before touching a single campaign. Six months later we are spending three times as much and our margin is better than when we started."
Rhea MalhotraHead of Growth, national D2C brand
"The voice agents handle the calls our team never could. What impressed me was the operational rigour — escalation rules, transcripts, quality reporting, all of it."
Dr. Arvind NairDirector, multi-city diagnostics chain

Ready to start with CRM & Student Management?

Book a 30-minute consultation. We will review your current systems and funnels and tell you honestly where the fastest return sits.