AI Automation
AI Business Consulting
A costed AI roadmap your board can approve.
Overview
What this service covers
Most organisations do not lack AI ideas — they lack a prioritised, costed plan tied to operating metrics. We audit your processes, quantify the automation opportunity, and produce a sequenced roadmap with build estimates, risk controls and expected return.
Business challenges we solve
- AI pilots that never reach production or prove value
- No shared view of which processes are worth automating first
- Uncertainty around data readiness, security and compliance
Our solution
A structured discovery across your highest-cost workflows, an opportunity model that ranks initiatives by effort and return, and a delivery plan our engineering teams can execute immediately.
Technology used
- OpenAI
- Anthropic Claude
- Google Gemini
- LangChain
- Azure AI
- Power BI
Capabilities
Key features
Process and data audit
Map current workflows, systems, volumes and cost per transaction.
Opportunity scoring
Rank automation candidates by savings, feasibility and risk.
Architecture blueprint
Model selection, integration design, data flows and guardrails.
Costed roadmap
Phased plan with budgets, timelines and success metrics per phase.
Governance framework
Human-in-the-loop policies, audit trails and access controls.
Team enablement
Workshops that get operational leaders confident with AI tooling.
Benefits
What you get
- Clear, defensible business case before build spend begins
- Sequenced delivery that funds later phases with early savings
- Risk and compliance addressed at design time
- Internal alignment across operations, IT and leadership
Industries
Who we deliver this for
Our process
How the engagement runs
- 01
Discover
We audit your systems, funnels and operating metrics to establish a factual baseline and a shared definition of success.
- 02
Design
Solution architecture, measurement plan and a phased roadmap with costs, owners and expected return per phase.
- 03
Build
Delivery in two-week increments with working software or live campaigns reviewed at the end of every sprint.
- 04
Deploy
Controlled rollout with monitoring, documentation and team enablement so adoption sticks after go-live.
- 05
Optimise
Continuous experimentation and reporting against the metrics agreed at discovery, quarter after quarter.
Case studies
Related results
AI voice agents recovering 31% of missed patient calls
Twelve diagnostic centres were losing bookings to unanswered calls at peak hours. AI voice agents now handle overflow, booking and report queries.
Read case studyProcurement cycle time reduced from 9 days to 2
Document intelligence and approval automation removed the paper trail from a 40-step procurement process.
Read case studyFAQ
Questions clients ask
Testimonials
From clients we work with
"Acovia rebuilt our measurement before touching a single campaign. Six months later we are spending three times as much and our margin is better than when we started."
"The voice agents handle the calls our team never could. What impressed me was the operational rigour — escalation rules, transcripts, quality reporting, all of it."
Ready to start with AI Business Consulting?
Book a 30-minute consultation. We will review your current systems and funnels and tell you honestly where the fastest return sits.