AI Automation
Custom AI Solutions
AI products built for your problem, not a template.
Overview
What this service covers
When off-the-shelf tools cannot express your domain, we engineer custom AI applications — document intelligence, recommendation systems, autonomous agents and copilots embedded directly in your products.
Business challenges we solve
- Requirements no SaaS product covers
- Sensitive data that cannot leave your environment
- Prototypes that fail under real production load
Our solution
Full-cycle AI engineering: evaluation-driven model selection, retrieval architecture, tool-using agents, and hardened deployment with monitoring and cost control.
Technology used
- OpenAI
- Claude
- Gemini
- LangGraph
- pgvector
- Cloudflare Workers
Capabilities
Key features
RAG pipelines
Chunking, embedding and retrieval tuned to your content.
Agentic workflows
Tool-using agents that complete multi-step tasks reliably.
Model evaluation
Benchmark accuracy, latency and cost before committing.
Private deployment
Run inside your cloud or VPC where compliance requires it.
Product integration
Ship AI features inside your existing application.
Cost governance
Caching, routing and quotas to keep inference spend predictable.
Benefits
What you get
- Capability your competitors cannot buy off the shelf
- Full control over data residency and security
- Production reliability, not demo quality
- Predictable running costs at scale
Industries
Who we deliver this for
Our process
How the engagement runs
- 01
Discover
We audit your systems, funnels and operating metrics to establish a factual baseline and a shared definition of success.
- 02
Design
Solution architecture, measurement plan and a phased roadmap with costs, owners and expected return per phase.
- 03
Build
Delivery in two-week increments with working software or live campaigns reviewed at the end of every sprint.
- 04
Deploy
Controlled rollout with monitoring, documentation and team enablement so adoption sticks after go-live.
- 05
Optimise
Continuous experimentation and reporting against the metrics agreed at discovery, quarter after quarter.
Case studies
Related results
AI voice agents recovering 31% of missed patient calls
Twelve diagnostic centres were losing bookings to unanswered calls at peak hours. AI voice agents now handle overflow, booking and report queries.
Read case studyProcurement cycle time reduced from 9 days to 2
Document intelligence and approval automation removed the paper trail from a 40-step procurement process.
Read case studyFAQ
Questions clients ask
Testimonials
From clients we work with
"Acovia rebuilt our measurement before touching a single campaign. Six months later we are spending three times as much and our margin is better than when we started."
"The voice agents handle the calls our team never could. What impressed me was the operational rigour — escalation rules, transcripts, quality reporting, all of it."
Ready to start with Custom AI Solutions?
Book a 30-minute consultation. We will review your current systems and funnels and tell you honestly where the fastest return sits.