AI Automation
Data Analytics & Business Intelligence
One version of the truth, updated continuously.
Overview
What this service covers
We consolidate data from your CRM, ads, product, finance and operations systems into a governed warehouse, then build the dashboards each team actually needs to run their function.
Business challenges we solve
- Every team reporting different numbers
- Days lost each month to manual spreadsheet reporting
- Decisions made on intuition because data is late
Our solution
Warehouse design, automated pipelines, a shared metric layer and role-specific dashboards, with alerting on the numbers that matter.
Technology used
- PostgreSQL
- BigQuery
- dbt
- Looker Studio
- Power BI
- Metabase
Capabilities
Key features
Data pipelines
Automated ingestion from ads, CRM, product and finance systems.
Metric layer
Agreed definitions so one metric means one thing company-wide.
Executive dashboards
Revenue, pipeline, cost and efficiency at a glance.
Marketing analytics
Channel, campaign and creative performance to revenue.
Operational views
SLA, throughput, quality and utilisation reporting.
Alerting
Threshold and anomaly alerts routed to the right owner.
Benefits
What you get
- Manual reporting effort largely eliminated
- Faster, better-informed decisions
- Problems surfaced while they are still small
- A data foundation ready for AI use cases
Industries
Who we deliver this for
Our process
How the engagement runs
- 01
Discover
We audit your systems, funnels and operating metrics to establish a factual baseline and a shared definition of success.
- 02
Design
Solution architecture, measurement plan and a phased roadmap with costs, owners and expected return per phase.
- 03
Build
Delivery in two-week increments with working software or live campaigns reviewed at the end of every sprint.
- 04
Deploy
Controlled rollout with monitoring, documentation and team enablement so adoption sticks after go-live.
- 05
Optimise
Continuous experimentation and reporting against the metrics agreed at discovery, quarter after quarter.
Case studies
Related results
AI voice agents recovering 31% of missed patient calls
Twelve diagnostic centres were losing bookings to unanswered calls at peak hours. AI voice agents now handle overflow, booking and report queries.
Read case studyProcurement cycle time reduced from 9 days to 2
Document intelligence and approval automation removed the paper trail from a 40-step procurement process.
Read case studyFAQ
Questions clients ask
Testimonials
From clients we work with
"Acovia rebuilt our measurement before touching a single campaign. Six months later we are spending three times as much and our margin is better than when we started."
"The voice agents handle the calls our team never could. What impressed me was the operational rigour — escalation rules, transcripts, quality reporting, all of it."
Ready to start with Data Analytics & Business Intelligence?
Book a 30-minute consultation. We will review your current systems and funnels and tell you honestly where the fastest return sits.