AI Automation
Marketing Automation
Every lead nurtured, automatically.
Overview
What this service covers
We design and build lifecycle programmes that move contacts from first touch to purchase and beyond, personalised by behaviour and segment, measured against revenue rather than opens.
Business challenges we solve
- Leads that go quiet after the first conversation
- Batch-and-blast campaigns with falling engagement
- Abandoned carts and stalled trials left unrecovered
Our solution
Journey design, message and creative production, platform build, and continuous experimentation across email, WhatsApp and SMS.
Technology used
- HubSpot
- Klaviyo
- WhatsApp Business API
- Brevo
- n8n
- GA4
Capabilities
Key features
Lifecycle journeys
Welcome, nurture, onboarding, win-back and loyalty flows.
WhatsApp campaigns
Approved templates, broadcasts and two-way conversations.
Cart and trial recovery
Behaviour-triggered sequences that reclaim lost revenue.
Dynamic segmentation
Segments that update themselves as behaviour changes.
AI personalisation
Content and timing adapted to each contact.
Revenue attribution
Report contribution per journey, not just open rates.
Benefits
What you get
- More revenue from your existing database
- Consistent follow-up without manual effort
- Higher retention and repeat purchase
- Clear view of which journeys actually pay
Industries
Who we deliver this for
Our process
How the engagement runs
- 01
Discover
We audit your systems, funnels and operating metrics to establish a factual baseline and a shared definition of success.
- 02
Design
Solution architecture, measurement plan and a phased roadmap with costs, owners and expected return per phase.
- 03
Build
Delivery in two-week increments with working software or live campaigns reviewed at the end of every sprint.
- 04
Deploy
Controlled rollout with monitoring, documentation and team enablement so adoption sticks after go-live.
- 05
Optimise
Continuous experimentation and reporting against the metrics agreed at discovery, quarter after quarter.
Case studies
Related results
AI voice agents recovering 31% of missed patient calls
Twelve diagnostic centres were losing bookings to unanswered calls at peak hours. AI voice agents now handle overflow, booking and report queries.
Read case studyProcurement cycle time reduced from 9 days to 2
Document intelligence and approval automation removed the paper trail from a 40-step procurement process.
Read case studyFAQ
Questions clients ask
Testimonials
From clients we work with
"Acovia rebuilt our measurement before touching a single campaign. Six months later we are spending three times as much and our margin is better than when we started."
"The voice agents handle the calls our team never could. What impressed me was the operational rigour — escalation rules, transcripts, quality reporting, all of it."
Ready to start with Marketing Automation?
Book a 30-minute consultation. We will review your current systems and funnels and tell you honestly where the fastest return sits.