E-commerce

Scaling ad spend 3.2x while improving blended ROAS

Rebuilt measurement infrastructure and creative testing to grow spend without the usual efficiency collapse.

Client: A national D2C wellness brand · Division: Digital Marketing

Challenge

Where things stood

Platform-reported ROAS looked healthy while contribution margin fell. Signal loss meant the algorithms were optimising against incomplete data.

Approach

What we did

  • Implemented server-side tracking and offline conversion imports
  • Restructured accounts around margin tiers rather than product categories
  • Ran a weekly creative testing cadence across 40+ concepts a month
  • Built a contribution-margin dashboard as the single decision surface

Results

Measured against baseline

Increase in monthly spend
3.2x
Blended ROAS improvement
+27%
Customer acquisition cost
-19%

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